V100 Privacy Policy – Malaysia User Data Protection

Information We Collect

V100 collects several categories of information from users during registration, platform use, and interactions with support services. This information is collected only for legitimate purposes and is necessary to operate the platform safely and effectively.

Account information: Full name, phone number, email address, date of birth, and encrypted password. This information is collected during registration and is required to verify user identity and maintain account security.

Device and browser information: IP address, device type, operating system, web browser type, and other technical data transmitted automatically when you access the platform. This data is used to diagnose technical issues and improve platform performance.

Payment information: Details of the payment methods used for deposits and withdrawals in Malaysian Ringgit (MYR), including the type of e-wallet or bank used. v100 does not store full card numbers or users' banking passwords — all transactions are processed through reputable payment providers.

Usage data: In-platform activity records including betting history, game preferences, access times, and user interface interactions. This data is used to improve the user experience and maintain platform integrity.

How Your Information Is Used

All information collected by v100 is used solely for the purposes stated in this policy. The platform does not sell or rent users' personal data to third parties for marketing purposes.

User information is used for the following purposes:

Account management: Processing registrations, identity verification, secure login, and user account management.
Transaction processing: Processes deposits and withdrawals in MYR through approved local payment methods.
Customer support: Identifying users when they contact the support team and resolving account or transaction issues.
Security and fraud prevention: Detecting suspicious activity, unauthorised access attempts, and any form of platform misuse.
Platform improvements: Analysing usage patterns in aggregate (not individually) to improve interface design and technical performance.
Legal compliance: To comply with applicable legal and regulatory requirements in relevant jurisdictions.

Cookies & Session Tracking

The v100 platform uses cookies and similar session tracking technologies to enhance the user experience. Cookies are small text files stored on your device by your web browser.

Types of cookies used include:

Session cookies: Temporarily stores your login details so you don't have to sign in again each time you navigate between pages. These cookies are deleted when you close your browser.
Preference cookies: Saves personal settings such as your interface language and display preferences.
Analytics cookies: Collects anonymous usage data to understand navigation patterns and improve platform performance. This data does not contain information that directly identifies any individual.

You can configure your browser settings to reject or delete cookies at any time, though this may affect certain platform features.

Kuala Lumpur user accessing v100 via smartphone with secured data privacy — V100 protects user personal data across all devices, including mobile.

Data Storage, Security & Sharing

Storage and Security

User data is stored on secure servers protected with 256-bit SSL encryption. Access to users' personal data is restricted to authorised personnel only and solely when required to carry out legitimate duties.

V100 applies industry-standard security protocols to protect data against unauthorised access, breaches, modification, or destruction. Systems are continuously monitored for potential security threats.

User data is retained for the duration of an active account and for any period required by law following account closure. Data that is no longer needed will be securely deleted or anonymised.

Third-Party Sharing

V100 does not sell, rent, or distribute users' personal data to third parties for marketing purposes. However, data may be shared in the following limited circumstances:

With approved payment providers to process deposits and withdrawals in MYR — only the minimum information required for the transaction is shared.
With law enforcement authorities when required by law or a valid court order.
With technical service providers who assist in operating the platform, subject to strict confidentiality agreements.

User Rights, Policy Updates & Contact Us

Your Rights as a User

As a v100 platform user, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you. Requests can be submitted through the support team.
Right to Rectification: If you find that your personal data is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings.
Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data. Such requests are subject to legal requirements that mandate the retention of certain records for a minimum period.
Right to Object: You may object to the processing of your data for specific purposes, subject to applicable legal limitations.

Privacy Policy Update

V100 reserves the right to update this Privacy Policy at any time. Changes take effect immediately upon publication on this page. Users are advised to check this page periodically. Continued use of the platform after any changes are published constitutes acceptance of the updated policy.

How to Reach Us

If you have any questions, concerns, or requests regarding this privacy policy or the management of your personal data, please contact the v100 support team via:

Email: [email protected]
In-platform live chat (available after login, 24 hours a day)
Refer to FAQ section for quick answers to general enquiries

This policy's effective date: January 2026. This version supersedes all previous versions.

V100 Privacy Policy – How We Protect Your Data